Hey, guys! Welcome to this Mometrix video over the proper use of which, that, and who.
Being able to distinguish each of these words is very important and can help you avoid being unknowingly insensitive as an author. For instance, if you refer to a person as a “that,” rather than a “who,” your audience could potentially read into that and think that you are being inconsiderate.
So, let’s take a look at when to properly use each and hopefully avoid any mix-up.
For starters, it’s important to know that which, that, and who may all operate as relative pronouns within a clause or within a sentence. A relative pronoun just means that it references back to a person or thing already mentioned before.
Well, if they are all relative pronouns then how do we distinguish which one to use?
Ask yourself this question: What is the relative pronoun referring back to? A person or a thing?
Look at these examples:
Who is the relative pronoun referring back to people.
Which is the relative pronoun referring back to clothes, which is a thing.
That is the relative pronoun referring back to shoes, which is a thing.
We can see by looking at these examples that which and that are relative pronouns that should be used when referring to things. In fact, the primary difference between who, that, or which is who should only be used when referring to people or a person. Who should never be used when referring to things.
Something that is worth noting is that a company or organization is made up of people, and typically when something happens within that company, it is the people who make it happen. So, you would also use who when referring to organizations. For example:
Who is the relative pronoun referring to management which is a group of people.
However, there are cases in which the company or organization is not referenced as a group of people. So, we need to read carefully. For example:
Now, in this example that is the relative pronoun referring to company, which is not specifically referring to a person or people.
Alright, hopefully at this point it’s very clear when to use who, and that which and that should only be used when referencing things. But, let’s look more closely at when to use which and when to use that.
In US English, a majority of rules and guidelines will suggest that you ought to use that when introducing a restrictive relative clause. Now, remember, a restrictive relative clause is a clause that, if removed, would make the sentence not make sense.
So, let’s look at some examples:
It would be incorrect to say, “He took the route which was shortest.”
If he said, “He put on the shoes which best went with his outfit,” this would be considered incorrect.
Now, you would use which when you have a non-restrictive relative clause. A non-restrictive relative clause is a clause that just adds more information to the sentence, but doesn’t change the meaning or structure of the sentence if it were to be removed.
Here are some examples:
It may be helpful for you to take some time to practice writing your own sentences using what we just learned to properly incorporate which, that, and who.
I hope that this video has been beneficial to you! See you guys next time!

