The Certified Professional in Healthcare Risk Management (CPHRM) Exam is an important step in becoming certified as a healthcare professional skilled in the minimization, prevention, and control of loss for patients, visitors, physicians, and others inside a healthcare facility. In order to pass the test, you will need to demonstrate knowledge of safety standards and appropriate risk management strategies.


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Who Is Eligible to Take the CPHRM Exam?

Candidates are eligible to take the exam if they fulfill at least one of the following educational criteria:

  • Possess a BA or higher from an accredited college and have five years of experience working in a healthcare setting (but not necessarily in a risk management capacity).
  • Possess an AA degree or its equivalent from an accredited college and have seven years of experience in a healthcare setting.
  • Possess a high school diploma or GED and have nine years of experience working in a healthcare experience.

In addition to fulfilling at least one of the above criteria, at least 3,000 hours of your work experience within the last three years need to be verifiably related to healthcare risk management and took place in a healthcare setting.

How Long Is the Test?

You will have two hours to complete 110 multiple choice questions. Of those questions, only 100 will be scored. The remaining ten are trial questions being tested for inclusion on future versions of the exam. These unscored trial questions will be dispersed throughout the exam, so there is no way of knowing which questions are unscored. Just treat all 110 questions on the exam as if they were scored questions.

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What Will I Be Tested On?

The CPHRM covers five core content areas. Each content area will include a blend of knowledge based questions and skill based questions. Below is a brief outline of what you’ll be tested on:

  • Clinical and Patient Safety – 35 Questions
    • Patient safety assessment and staff awareness
    • Preventative Patient Safety Initiatives
    • Risk Management Educational Programs Design, Implementation, and Maintenance
    • Policy Development and Standardization of Safety Processes
    • Providing education about the role of patients and their families in maintaining patient safety and minimizing risk
    • Disclosure methods and processes and coaching physicians, leaders, and managers about these processes
    • Critical incident debriefings
    • Corrective action plans and supervising recommended improvements
    • Providing guidance to staff about disruptive patients and family members
    • Management data collection and analysis system design and oversight
    • Patient complaints, satisfaction surveys, and clinical indicators
  • Risk Financing – 10 Questions
    • Self-insured retention program administration
    • Implementing modifications that address contractual risks
    • Accident or adverse event investigation and assessment
    • New service or acquisition potential liability assessment
    • Risk financing strategy development
    • Respond to insurance related risk management concerns from personnel and staff
  • Legal and Regulatory Standards – 24 Questions
    • State specific legislation compliance
    • Federal laws and regulations
    • Education and guidance for personnel and staff regarding both federal and state law compliance
    • Regular quality and risk assessments to ensure continued compliance
  • Healthcare Operations – 26 Questions
    • Emergency preparedness
    • Providing risk and adverse event guidance to staff
    • Data collection and analysis system design and management
    • Develop standardized procedures
    • Maintaining communications and relationships across a continuum of care
    • Risk management training and supervision
    • Statistical and qualitative risk management reports
  • Claims and Litigation – 5 Questions
    • Data collection, analysis, and reporting
    • Open and closed claims
    • Notification of potential or actual claims
    • Claims management
    • Medical, billing, and other record evaluations
    • Legal case file maintenance

When Will I Find Out if I Passed?

If you take the computer version of the test, you’ll get your score report before you leave the testing center. If you take the pencil and paper version, the score report will be mailed to you within three to five weeks.

What’s the Best Way to Prepare for the CPHRM Exam?

Succeeding on the CPHRM will require a blend of three core skills: recall, application, and analysis. The best way to prepare for the test is to develop these three skills within the context of the content that you will be tested on.

To do that, use a combination of study aids including the Mometrix Study Guide and Mometrix Flashcards. The guide will provide a comprehensive review of all the procedures, guidelines, and processes that you are going to encounter on the test. It also provides sample questions designed to help you develop your application and analysis skills across all content areas.

Meanwhile, the expert-crafted flashcards are the absolute perfect way to improve your recall skills. The convenient and portable cards can be used to quiz yourself and work on both memory and speed of recall.

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CPHRM Study Guide

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by Mometrix Test Preparation | This Page Last Updated: January 16, 2023